Privacy Policy

This Privacy Policy explains how SolClimb Pvt Ltd (“SOLCLIMB”, “we”, “us”) collects, uses and protects information when you use this website. Please have this text reviewed by your legal advisor before publication.

Information we collect

• Information you submit: name, company, country, city, e-mail, phone/WhatsApp number, requirement details, calculator inputs and any files you upload (for example BOMs, specifications or drawings).
• Technical information: IP address, browser type, pages visited and referring page, used for security, spam prevention and site analytics.
• Cookies: essential cookies required for the website to work and, only with your consent, analytics cookies (Google Analytics / Google Tag Manager).

How we use information

• To respond to RFQs, partner registrations, consultation requests and enquiries.
• To prepare technical and commercial proposals.
• To improve the website and understand how it is used (with consent).
• To protect the website against fraud, spam and abuse.

Sharing

We do not sell personal information. Information may be shared with service providers who host or operate this website and e-mail on our behalf, with project partners where needed to respond to your requirement, or where required by law.

Retention

Enquiry records and uploaded files are retained for as long as needed for the business purpose and applicable legal requirements, after which they are deleted.

Your choices

You may request access to, correction of, or deletion of your information by writing to us. You can withdraw analytics consent at any time using the cookie settings link in the footer.

Security

We use HTTPS encryption, restricted administrative access, secure file-upload controls and regular backups to protect information.

Contact

For privacy questions, contact us using the details on the Contact page.